All refunds are subject to the following conditions in addition to the specific policy for each product.
Due to the nature of digital products, we do have a few requirements that must be met in order to qualify for a refund. This is to protect ourselves because of those that abuse refund policies and product creators. It is also to encourage those that buy the products to give their best effort before making a decision.
- There will be no refunds given simply because you changed your mind after purchasing – or because you read through the materials and decided that you didn’t want to do it. This is not fair to us or to anyone else.
- There will be no refunds given for mistaking these products as hardcover or softcover books. It is clearly stated and demonstrated on both sales pages that they are not, so we cannot offer refunds under these circumstances.
If you meet all of the conditions for the refund, please send your request to firstname.lastname@example.org. If you qualify, you will receive a confirmation within 24 hours. If you do not meet the conditions on this page, you will not qualify for a refund.
All refund claims should be made within 20 days of purchasing the product.
We appreciate your understanding the nature of online transactions and our need to protect ourselves against the unlawful use and distribution of our materials.